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Last Updated: January 2026

EG77 Privacy Policy — How We Keep Your Personal Information Safe

Your privacy at eg77 is our highest priority. Read our full policy for a transparent account of how every piece of data is collected and used.

SSL Encrypted Not Third Parties In Plain English
Our Core Privacy Principles

Eg77 protects your data on six core pillars

Strong Encryption

All data transmitted on eg77 is protected by SSL/TLS encryption, ensuring no one can intercept or alter your information in transit.

Minimal Data Collection

Eg77 only collects information that is genuinely necessary to provide our services. No unnecessary personal data is requested.

Not to Third Parties

Eg77 never sells or shares your personal information with any third party except where legally required. Your data stays with us.

Full Control in Your Hands

Eg77 members may view, correct, or request deletion of their information at any time. Your rights over your data are always upheld.

Secure Data Storage

All data stored on eg77's servers is encrypted. Regular security audits and monitoring are in place to prevent any threats.

Marketing Transparency

You can opt out of promotional messages from eg77 at any time. No marketing communications are sent without your consent.

Table of Contents

1 Introduction

Eg77 is a trusted online gaming platform in Bangladesh. We believe protecting a member's privacy is not just a legal obligation — it is our ethical commitment. This Privacy Policy clearly explains what information eg77 collects, why we collect it, how it is stored, and what rights you have.

By using the eg77 website or app, you are considered to have accepted this Privacy Policy. Please read it carefully before creating an account.

This Privacy Policy applies equally to all eg77 services — the website, mobile app, and live chat support.

2 What Information We Collect

Eg77 collects two types of information — what you provide directly, and data collected automatically.

Data Type Example Purpose of Collection
Identity Information Full name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Email address, phone number, current address Account Communications & Notifications
Financial Information Mobile banking number, e-wallet ID Deposit & Withdrawal Processing
Technical Information IP address, device type, browser information Security & Fraud Prevention
Gaming Activity Betting history, wins and losses, session duration Service Improvement & Responsible Gaming Assurance

Eg77 does not store any member's full card number or CVV code. All payment-related information is processed directly through the payment gateway.

3 How Your Information Is Used

Eg77 uses the information collected for the following purposes:

  • Account Management: To complete the registration, verification, and login processes.
  • Service Delivery: For game sessions, bet processing, and outcome determination.
  • Financial Transactions: To process incoming deposits and ensure withdrawals are credited to the correct account.
  • Customer Support: For troubleshooting, complaint management, and support chat operations.
  • Security: To detect fraud, identify multiple accounts, and maintain cybersecurity.
  • Service Improvement: To analyze user behavior and improve the overall gaming experience.
  • Promotions: To send you relevant offers and bonus information based on your consent.
  • Legal Obligations: To comply with applicable laws and regulatory requirements.

eg77 never sells or rents your personal data to third parties for commercial purposes.

4 Data Sharing & Disclosure

Eg77 shares members' personal information with third parties only in very limited circumstances, which are:

  • Payment Processors: Only the minimum necessary information is shared with authorized payment partners to process deposits and withdrawals.
  • Technology Service Providers: With contracted providers for server hosting, cybersecurity, and system maintenance.
  • Law Enforcement Agencies: Upon a valid court order or lawful request from a government authority.
  • Fraud Prevention Agencies: To detect money laundering or fraudulent activity.

All third parties contracted with eg77 are required to adhere to the same privacy standards. They are not permitted to use the information they receive for their own purposes.

5 Cookies & Tracking Technologies

Eg77 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

  • Essential Cookies: To maintain your login session and ensure security — these cannot be disabled.
  • Functional Cookies: Used to remember your preferred language and settings.
  • Analytics Cookies: Used to understand which sections of the site are most frequently visited.
  • Marketing Cookies: To show you relevant promotions — based on your consent.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain eg77 services.

6 Data Security Measures

Eg77 uses industry-leading technology to keep your information secure:

  • 256-bit SSL/TLS encryption on all communications.
  • All stored data is protected with AES-256 encryption.
  • Firewalls and intrusion detection systems to prevent unauthorized server access.
  • Regular third-party security audits and penetration testing.
  • Automatic alerts for any unusual login activity on your account.
  • Employee access to data is strictly governed by Role-Based Access Control.

eg77 follows the internationally recognised ISO 27001 framework for data security. Members are notified within 72 hours of any security incident.

7 Data Retention Period

Eg77 retains your data only for as long as necessary to provide our services or as required by legal obligations:

  • Account Information: For a minimum of 5 years while the account is active and after closure.
  • Financial Transaction Records: Up to 7 years as required by legal obligations.
  • Gaming Activity Logs: 2 years for security and dispute resolution purposes.
  • Cookies & Session Data: Upon session end or up to a maximum of 30 days.
  • Marketing Consent: Retained as a record for up to 1 year after opting out.

Once the applicable retention period expires, eg77 securely deletes or anonymizes the relevant data so that individuals can no longer be identified in any way.

8 Your Rights

Every registered member on eg77 has the following rights over their personal information:

Right of Access

You may request to know what information eg77 holds about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data under certain circumstances.

Right to Restrict Processing

You may request that we restrict the use of your data for specific purposes.

Data Portability

You may request a copy of your data in a machine-readable format.

Right to Object

You may object to your data being used for marketing or profiling purposes.

9 Protection of Minors' Data

Eg77 strictly does not provide services to anyone under 18. To protect minors' data, eg77 takes the following measures:

  • Age verification is mandatory at the time of registration.
  • Age is verified through government-issued ID during the KYC process.
  • If a minor's account is identified, it is immediately suspended.
  • No data belonging to a minor is retained.

If you become aware that a minor has registered on eg77, please contact our support team immediately.

10 Privacy Policy Updates

Eg77 may update this Privacy Policy from time to time. When changes are made:

  • For significant changes, advance notice will be sent to your registered email address.
  • The "Last Updated" date at the top of the page will be revised accordingly.
  • Continued use of eg77 after the updated policy takes effect will be considered acceptance of the revised terms.

The latest and active Privacy Policy will always be available on this page. We recommend checking this page from time to time.

11 Get in Touch

For any questions, requests, or complaints regarding this Privacy Policy, please reach out to eg77's dedicated Privacy Team:

  • Email: [email protected]
  • Live Chat: Available 24/7 on the eg77 website.
  • Response Time: Usually within 24–48 hours on business days.

Requests to delete or correct your data may require additional information for identity verification. eg77 is committed to resolving all such requests within 30 days.

Privacy FAQs

Frequently Asked Questions About eg77's Privacy Policy

Absolutely not. eg77 never sells, rents, or trades your personal data. Information is shared only to deliver our services and, on a limited basis, with contracted partners who are bound by the same privacy standards.

eg77 protects your information using 256-bit SSL encryption, AES-256 data encryption, and regular security audits, all in compliance with the ISO 27001 framework.

Yes, under certain circumstances you may request the deletion of your data. However, some information (such as financial transaction records) must be retained for a specified period due to legal obligations. To submit a request, contact us at [email protected].

eg77 sends promotional communications only with your consent, and you can unsubscribe at any time. Important account-related notifications will always be sent and cannot be turned off.

Yes, for legal reasons certain data may be retained for up to 7 years after account closure. Once that period ends, all data is securely deleted or anonymized.

Non-essential cookies (analytics and marketing) can be disabled from your browser settings. However, disabling essential session and security cookies may prevent eg77's login and core features from functioning properly.

Get started now with your privacy fully protected

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